Lead Business Analyst

·        Conduct initial foundational analysis and production of requirements documents, functional specification documents, testing, training, and project work

·        Coordination, testing and deployment of on-site and client application releases

·        Act as a liaison between clients and multiple departments including: Professional Services, Development, Delivery and Product Management teams

·        Document business cases/solutions and generate requirement specifications to EIS application and proprietary software platform

·        Provide on-site and remote support to client application users including training, general support, and problem diagnosis and resolution milestones and to accommodate client needs

·        Improve business processes, enhance communication and effectiveness, and enhance system configurations