Posted: 4 days ago | Viewed: 72 times

Support engineer

Key skills required: MySQL | Oracle PL/SQL


Behalf of our client we are looking for Support team – administrator for 6 months contract with extension posibility.

Key responsibilities:

• Internet Banking products deployment and administration (systems based on MS SQL database; Cloud and API solutions), ensuring satisfactory performance in accordance with agreed service levels

• Support business application testing processes and involvement of appropriate stakeholders

• Act as a 2nd level support, investigate and resolve incidents related to business applications

• Monitor, analyze and report performance levels of business applications. Identify potential trends for continuous improvement, automation and application stability

• Support high availability business applications on a daily basis

• Implement processes in accordance with ITIL best practices

• Logs analysis and reading skill (ELK + Kibana)

• Participate in IT Request Management process

• Maintain business application documentation; prepare internal instructions for administrators, operators and Service Desk



• Good skills in SQL (MS SQL or PL/SQL)

• Windows Shell scripting and automation

• Basics knowledge of Linux/UNIX system, bash scripting

• Knowledge of Bank technologies like payment processing, End of Day, SEPA, SWIFT are preferable

• Understanding of Java/Javascript/ReactJS would be considered as advantage

• Understanding of ITIL practices (Incident, Problem, Event, Alert)

• Troubleshooting knowledge of cloud technologies (AWS), API implementations, Log analysis (Kibana) would be considered as advantage

• High level of initiative and responsibility, driving results with energy and positive attitude

• Excellent teamwork and communication skills, ability to build strong relationship towards business areas, partners and suppliers

• Ability to contribute to the business growth and profitability, by strong business development and customer orientation

• Producing fresh and imaginative ideas and solutions, promoting change, excellent problem solving and trouble-shooting skills

Required Skills

MySQL 2-3 years
Oracle PL/SQL 2-3 years
UNIX 1-2 years
Linux 1-2 years
Support engineer

Support engineer

7% response rate

About the assignment:
Vilnius, Lithuania
Rate (after tax)
€2000 - 5000/Month
Mid-term project (>6 months)
Expire On
(4 weeks from now)

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